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Let's Talk Business

Whether you want a free demo, have a question about pricing, or need help choosing the right plan — our team is ready to help you succeed.

Avg. Response in 2 Hours

Mon–Sat, 9 AM – 7 PM

Dedicated Onboarding Team

No-Obligation Demo

How Can We Help?

Choose the quickest path to the answer you need.

Book a Free Demo

See Ritaya POS live in action. Our product expert will walk you through features tailored for your restaurant type.

Schedule Demo

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Prefer a quick chat? Reach us on WhatsApp for instant answers on pricing, features, or technical questions.

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Visit Help Center

Browse our detailed documentation, video tutorials, and how-to guides for self-service answers anytime.

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Chat with Us on WhatsApp

Have a question, need a demo, or want to discuss pricing? Just send us a WhatsApp message — we typically reply within minutes.

WhatsApp Us Now

+91 94394 39050 · Mon–Sat, 9 AM – 7 PM IST

Call Us

+91 94394 39050

Mon–Sat, 9 AM – 7 PM IST

Email Us

sales@ritaya.in

We reply within 2 business hours

Book a Demo

Schedule a free demo

30-min walkthrough, no obligations

Head Office — India

Synergetix AI Solutions Pvt. Ltd.

1-95/B, Plot No 25, Doctor's Colony, Madhapur, HITEC City, Hyderabad, Telangana 500033 CIN: U72900TG2021PTC123456 GST: 36ABLCS6506N2ZP

UK Office

Smarta Techsolutions Ltd

167–169 Great Portland Street, 5th Floor London, W1W 5PF, United Kingdom +44 7438 402035

Business Hours

Monday – Saturday

9:00 AM – 7:00 PM IST Sundays: Emergency support only

Partnerships & Resellers

partners@ritaya.in

For reseller & integration inquiries

Frequently Asked Questions

Quick answers before you reach out — we've covered the most common questions below.

How long does the Ritaya POS setup take?

Most single-outlet restaurants are fully live within 1–2 days. This includes hardware installation, menu upload, staff training, and a live go-live call with our onboarding specialist. For chains with 5+ outlets, we schedule a structured rollout plan.

Is there a free trial available?

We offer a free live demo tailored to your restaurant type, followed by a 14-day pilot at your first outlet with no payment required. You only pay once you're satisfied and ready to expand.

Can I migrate my existing menu and customer data?

Yes. Our onboarding team handles data migration from most popular POS systems including Petpooja, PosIst, Limetray, and Excel sheets. We'll import your menu, categories, pricing, and customer loyalty data for you at no extra cost.

Does Ritaya POS work without internet?

Absolutely. Ritaya POS is built offline-first. Billing, order taking, KOT printing, and inventory tracking continue seamlessly during internet outages. All data syncs automatically once connectivity is restored.

What kind of support do you provide after going live?

All plans include phone, email, and WhatsApp support. We also provide a knowledge base, video tutorials, and regular product update webinars.

Do you support multi-branch / chain restaurants?

Yes — multi-branch management is a core strength of Ritaya POS. You get a centralised admin panel to manage menus, pricing, staff, and reports across all your outlets from a single dashboard. Custom menu overrides per branch are supported.

Which payment gateways are supported?

Ritaya POS integrates with Razorpay, Cashfree, PayU, PhonePe Business, and Paytm for Business. All major UPI apps, debit/credit cards, net banking, and digital wallets are supported. Cash and split payments are built-in.

Is Ritaya POS GST-compliant?

Yes. Ritaya POS is fully GST-ready. Bills include itemised SGST/CGST/IGST as applicable. You can generate GST summary reports (GSTR-1 format) and export them for your CA or filing directly on the GST portal.