Dispatch Every Order With
One Click

Ritaya connects to 25+ courier partners via ShipRocket. Create shipments, generate AWB numbers, and send live tracking links to customers — all without leaving the POS.

25+ couriers
Auto AWB
Live tracking
24/7 support
📸
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Midjourney:
A store manager dispatching a delivery order on a tablet, a courier bag and shipping labels on the counter, dark navy admin UI overlay showing courier selection and AWB number, modern retail stockroom background, photorealistic --ar 3:2 --style raw --v 6.1
25+
Courier partners connected
1-Click
Order dispatch from POS
Auto
AWB & label generation
Live
Tracking shared with customers

One-Click Shipment Creation

When a delivery order is placed, Ritaya automatically creates a ShipRocket shipment, picks the best courier based on pincode and weight, generates the AWB number, and prints the shipping label — all without leaving the POS screen.

  • Auto-select best courier by pincode & rate
  • Instant AWB number generation
  • Shipping label print from thermal printer
  • Supports Delhivery, Bluedart, DTDC, Ecom Express & more
  • COD & prepaid shipment support
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Live Tracking & Customer Notifications

As soon as a shipment is dispatched, Ritaya automatically sends the customer a WhatsApp or SMS with a live tracking link. Every status update — picked up, in transit, out for delivery, delivered — reaches the customer in real time.

  • Auto WhatsApp/SMS with tracking link on dispatch
  • Real-time status: picked up → in transit → delivered
  • Delivery confirmation notification on handover
  • NDR alerts when delivery attempt fails
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NDR Management & RTO Reduction

Non-delivery reports (NDR) are surfaced directly in Ritaya so your team can act immediately — call the customer, reattempt delivery, or cancel the shipment. Reduce return-to-origin (RTO) rates and protect your margins.

  • NDR alerts visible in admin panel
  • One-click reattempt or cancel shipment
  • RTO report: returned shipments by courier & reason
  • COD remittance tracking per shipment
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Complete Delivery Management

Multi-Courier Support

Delhivery, Bluedart, DTDC, Ecom Express, Shadowfax and 20+ more — all accessible from one screen.

Bulk Dispatch

Select multiple delivery orders and dispatch them in one batch — ideal for peak-hour operations.

Rate Calculator

Compare shipping rates across couriers before booking — always pick the cheapest or fastest option.

Delivery Reports

Track on-time delivery rate, NDR count, RTO percentage, and COD remittance by courier and date range.

Customer Notifications

Auto WhatsApp & SMS at every shipment milestone — dispatched, in transit, out for delivery, delivered.

Secure COD Handling

Track cash-on-delivery collections and remittances per courier, with reconciliation reports in the admin panel.

Dispatch Every Delivery Order in One Click

Connect ShipRocket to your Ritaya account and start dispatching to 25+ couriers without leaving the POS.

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