Online Ordering

Your Restaurant,
Online 24/7

Get your own branded ordering website — no commission on direct orders. Orders from Swiggy and Zomato also land in the same dashboard. Start accepting online orders in minutes.

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0% commission
Swiggy & Zomato
Own website
24/7 support
📸
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Midjourney:
Branded food delivery bags lined up on a restaurant kitchen counter next to a tablet showing incoming online orders, warm kitchen lighting, motion and activity, photorealistic commercial photography --ar 3:2 --style raw --v 6.1

Your Own Direct Ordering Page

Get a branded online menu page with your logo, photos, and custom domain. Share the link on WhatsApp, Instagram, or Google. Customers order directly from you — you keep 100% of every rupee.

  • Custom domain support (yourrestaurant.in)
  • UPI & card payment on the ordering page
  • Delivery area & minimum order settings
  • Pickup & delivery modes for customer choice
  • WhatsApp order confirmation to customer
Reporting & Analytics

Swiggy, Zomato & More — All in One

Ritaya integrates with India's major food aggregators via the UrbanPiper platform. Orders from Swiggy and Zomato flow directly into your POS — no second screen, no manual entry, no errors.

Swiggy Zomato Dunzo Magicpin
  • Auto-accept or manual accept orders from aggregators
  • KOT printed automatically in kitchen
  • Menu updates push to all platforms simultaneously
Aggregator Integration

Order Aggregation Dashboard

See all incoming orders — from your website, Swiggy, Zomato, and walk-in delivery — on a single screen. No more juggling multiple tablets. Assign, track, and close orders from one place.

  • Live order feed from all channels
  • Channel-wise revenue breakdown
  • Item popularity per platform
  • Pause/resume platforms during rush hour
Reporting & Analytics

Menu Sync Across All Platforms

Update your menu once in Ritaya — prices, item names, availability, and images — and it pushes to Swiggy, Zomato, and your own ordering page automatically. No more logging into multiple portals.

  • Single-point menu management
  • Mark items out-of-stock across all platforms instantly
  • Price & image push to all channels in minutes
Aggregator Integration
Delivery Integration

Deliver Anywhere in India
with ShipRocket

Ritaya connects with ShipRocket — India's largest logistics aggregator — giving your business instant access to 25+ courier partners. Compare rates, assign the cheapest option, and print shipping labels directly from your POS. Perfect for retail stores and restaurants handling their own deliveries.

Delhivery BlueDart Ekart XpressBees DTDC Shadowfax +20 more
  • Auto-compare 25+ courier rates — always ship at the lowest cost
  • Real-time tracking — both you and your customer know where the order is
  • COD order management and remittance tracking built-in
  • Print shipping labels directly from Ritaya — no switching apps
  • Returns and RTO (Return to Origin) managed from one dashboard
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Midjourney:
Tablet screen showing ShipRocket courier comparison interface with multiple logistics company logos, rate comparison table, "Assign Courier" button highlighted, clean product UI, dark mode --ar 4:3 --style raw
The Real Numbers

How Much Are You Losing to Aggregators?

Every order on Swiggy or Zomato costs 25–30% in commission. Here's what that looks like — and how switching to your own channel saves you lakhs every year.

Aggregators
28%
Commission on every order
  • You don't own the customer relationship
  • No access to customer data or repeat-order tools
  • Listings controlled and ranked by the platform
  • Payment settlement delayed by 7–15 days
RECOMMENDED
Ritaya Direct
0%
Commission on direct orders
  • Your brand, your customer data
  • Loyalty points, repeat orders, WhatsApp marketing
  • Instant UPI & card payments — no settlement delay
  • ShipRocket delivery at the lowest courier rate
ShipRocket Savings
₹20–40
Saved per shipment vs fixed delivery staff
  • No fixed delivery boy salary — pay per delivery
  • Serve pan-India without hiring local staff
  • Automated rate selection keeps cost minimal
  • Especially powerful for retail & product businesses
Real-World Example

A restaurant doing 60 online orders/day

60
orders per day
₹450
average order value
₹7,560
lost per day (28% to aggregator)
₹2.27L
lost every month

Even if just 30% of those orders shifted to your own Ritaya ordering page, you'd recover ₹68,000/month — enough to pay for your entire POS setup in the first month.

Everything for Online Orders

Real-Time Notifications

Audio alert and screen notification for every new online order. Never miss an order even during busy hours.

Estimated Delivery Time

Set and communicate prep + delivery time to customers. Update ETA in real time during busy periods.

Special Instructions

Customer notes (extra spicy, no onion, add cutlery) flow directly into the KOT print. No information gets lost.

Online Payments

Accept Razorpay, PayU, and UPI on your ordering page. Prepaid orders reduce delivery no-shows.

Order History

Full order history per customer. Easy reorder flow for returning customers to boost repeat business.

Online Sales Report

Channel-wise revenue — compare performance between your own page, Swiggy, and Zomato.

Online Ordering FAQs

Does Ritaya charge commission on online orders?
No. Ritaya charges zero commission on orders placed via your own ordering page. Aggregators like Swiggy and Zomato charge their own commission — that goes to them, not us.
How does Swiggy/Zomato integration work?
Integration is done via the UrbanPiper middleware. Once connected, orders from Swiggy and Zomato appear directly in your Ritaya POS order screen. You can also push menu updates from Ritaya to all connected platforms.
Can I manage delivery areas and time slots?
Yes. You can define delivery radius, minimum order value, delivery charges, and operating hours for your own ordering page. Pre-scheduled ordering for specific time slots is also supported.
Is this feature available for retail stores too?
Yes. The direct ordering page works for grocery, pharmacy, and other retail businesses too — customers can place orders for home delivery or store pickup. Aggregator integration is primarily designed for restaurants.
How does ShipRocket integration work?
Ritaya connects to ShipRocket's API so that when a customer places an order on your direct ordering page, you can instantly create a shipment, compare courier rates from 25+ partners, and assign the cheapest or fastest option — all from inside Ritaya. Shipping labels are printed from your POS, and live tracking is shared with the customer automatically.
Is ShipRocket integration only for restaurants?
No. ShipRocket is even more valuable for retail businesses — grocery stores, electronics shops, fashion boutiques, and gift stores that need to ship products pan-India. Any business using Ritaya's direct ordering page can use ShipRocket to fulfil deliveries without hiring in-house delivery staff.
How much can I realistically save by switching from aggregators?
A restaurant handling 60 online orders per day at ₹450 average value is paying roughly ₹2.27 lakhs per month in aggregator commission (at 28%). Even shifting 30% of those orders to your own Ritaya page saves over ₹68,000/month. With ShipRocket, businesses also save ₹20–40 per delivery compared to maintaining a fixed delivery workforce — savings compound quickly at volume.
Can I pause online orders when the kitchen is busy?
Yes. You can pause online ordering on your page and on connected aggregators at any time from the POS. This is useful during rush hours or when you're low on staff. Resume with a single tap.

Your restaurant deserves its own ordering channel

Stop giving 25–30% to aggregators on every order. Set up your own ordering page and keep more of what you earn.

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